✅ Replay – Terms & Conditions

These Terms & Conditions apply to the use of www.replay.com.mt and any purchases made through the website.

By using this website or placing an order, you agree to be bound by these terms.

1. About Replay

Replay is an online store based in Malta offering new and pre-owned video games, consoles, and accessories.

2. Orders & Purchases

  • All orders placed online are subject to acceptance and availability
  • Replay reserves the right to cancel any order if:
    • The item is out of stock
    • Payment is not completed
    • There is an error in pricing or listing
  • Prices may change without prior notice

3. Product Information

  • Products may be new or pre-owned
  • Images are for illustration purposes only
  • Box contents and downloadable content may vary
  • Cosmetic condition may differ for pre-owned items

Console grading:

  • Boxed
  • Unboxed
  • Discounted

4. Warranty (Pre-Owned Items)

Covered:

  • Faults within 30 days → replacement or refund
  • Faults within 6 months → repair or replacement (if verified)

Consoles (Pre-Owned):

Pre-owned consoles are covered by a 6-month warranty.

  • Faults within this period will be repaired or replaced, subject to inspection and verification
  • If repair or replacement is not possible, a refund may be offered at Replay’s discretion

Not Covered:

  • Physical or liquid damage
  • Misuse, neglect, or accidental damage
  • Unauthorised repairs or modifications
  • Software issues, jailbreaking, or firmware changes
  • Damage caused by incorrect power supply or accessories
  • Single-use codes (digital content, subscriptions)

Replay is not responsible for loss of data.
Customers must ensure all data is removed before returning items.

5. Delivery

  • Delivery is available across Malta & Gozo
  • Estimated delivery time: 2–5 working days
  • Customers must provide correct delivery details and contact information

Replay is not responsible for delays caused by incorrect information.

6. Returns & Faults

  • Faulty items must be reported within a reasonable time
  • Items will be tested before any replacement or refund
  • If no fault is found, the item will be returned

Refunds (if applicable) will be issued based on the original purchase value.

7. Selling to Replay

  • Replay reserves the right to refuse any purchase
  • Ownership transfers to Replay once a sale is completed
  • You confirm you are the legal owner of items sold

If items are found to be stolen or counterfeit, legal action may be taken.

Payments:

  • Cash / Bank Transfer / Trade
  • Trade value may differ from cash offer
  • Trade vouchers are non-transferable and have no cash value

8. Customer Responsibilities

You agree to:

  • Provide accurate and complete information
  • Not impersonate others
  • Ensure compatibility of products with your equipment

9. Intellectual Property

All website content (images, text, logos) is the property of Replay and may not be used without permission.

10. Limitation of Liability

Replay is not liable for:

  • Indirect or consequential losses
  • Loss of data, income, or reputation

Total liability is limited to the value of the purchased product.

11. Age Restrictions

Customers must meet age requirements for game ratings.

Users under 13 must use the website under parental supervision.

12. Data Protection

Please refer to our Privacy Policy for details on how we handle personal data.

13. Changes to Terms

Replay reserves the right to update these Terms at any time.
Continued use of the website implies acceptance of any changes.

14. Contact

📧 info@replay.com.mt
📞 +356 79370759

Replay – Online Store (Malta & Gozo)